Refund Policy

These rules apply to every MusicDen Premium purchase — monthly, yearly or lifetime.

• Within 14 days of your order date you can request a full refund for any reason.
• From day 15 to day 30 you can request a full refund if you haven't used any Premium usage beyond the free limits — no Studio splits, AI lyrics, voice syncs, conversions or saves from free music sites.
• After using Premium features, purchases older than 14 days are not refundable. You can still cancel a subscription and keep Premium until the end of the period you paid for.

Packs

One-time packs can be refunded in full within 14 days of purchase if none of their credits have been used. The +50 GB storage add-on follows the same rules as a subscription.

How to request a refund

Refunds are processed by our payment provider, Paddle. Visit paddle.net to find your order and request a refund, or email us at TimeSoftwarepro@gmail.com.

Usage credits

Studio splits, AI lyrics, voice syncs and saves from free music sites are counted only when processing actually starts. Splits that wait in the queue, are stopped before they start, or fail before they are accepted are not counted.

Cancelling a subscription

You can cancel any time from Profile → Manage subscription. Premium stays active until the end of the period you paid for.

Revision history

• October 26, 2026 — Seller name updated to Time Software PRO.
• October 25, 2026 — First version.